Monday, August 6, 2012

Latest Seminar Event

Recently, our CEO attended a seminar in which one of the speakers was Dr. Hugh Cormican, founder Andor Technology and he noted the following very useful points from Dr. Hugh Cormican:
 
1. The best time to eat a frog is first thing in the morning. In other words, get the difficult unenviable tasks over with first.

2.  Question: five frogs are in a log, four decided to jump. How many are left? The answer is five, just because you decided to do something it doesn't follow that you will do it.

3. Realize the power within yourself.  

4. Measure everything. Encourage risk taking but control it. You should worry about what your team will worry about next. 

5.Men don't multitask but they do segment very well. 

Finally and very importantly please repeat the following. To be more effective as a leader, be yourself but with more skill.

At the moment we’re all working hard on our big event coming up soon. This is the 

High Quality Investigative Practice.

Wednesday, June 27, 2012

Social Effectiveness Training

One of my colleagues went to a really interesting seminar on Wednesday evening of last week organised by the Association of Coaching in Belfast. It was delivered by Michael Mallow, a very entertaining speaker. He learnt the ten following things:  

1.   
All we can give another person is information.
2.  
We can only control our own behaviour. 
3.   All long-lasting psychological problems are relationship problems.
4.   The problem relationship is part of our present life.
5.   What happened to the past has everything to do with what we are today, but we can only satisfy our basic needs right now and plan to continue satisfying them in the future.
6.   We satisfy our needs by satisfying the pictures in our Quality World.
7.   All we can do is behave.
8.   All behaviour is Total Behaviour and is made up of four components: acting, thinking, emotions and physiology.
9.   All Total Behaviour is chosen, but we only have direct control over the acting and thinking components. We can only control our emotions and physiology indirectly through how we choose to act and think.
10.  All Total Behaviour is designated by verbs and named by the part that is the most recognisable.



We're busy at the moment marketing our new mediation services for Northern Ireland

Friday, June 22, 2012

Mediation Seminar




A colleague of mine attended a mediation seminar last Saturday last in Letterkenny Donegal and came away with the following learning points :
* It's advisable to ask all parties for any notes they have taken for you to destroy after a mediation has finished.
A good mediator should hold onto a closed mediation file indefinitely afterwards
* In most employment cases a mediator should eschrow an agreement giving parties time to seek professional advice before signing an agreement.
* "Professional advice" is a better term than "legal advice" for it wider and encompasses medical and business advice where necessary as well as legal
* Any person shadowing a mediator should be referred to as an assistant rather than an observer. Co-mediators are just that and share responsibility and liability equally.

We're currently busy marketing our seminar rooms for Northern Ireland


Thursday, June 14, 2012

David Meade's Insights

I attended a course two weeks ago hosted by David Meade. I got 5 helpful important points from the conference:

1.        Awareness – when given a task be aware of the other things going on around you. It is amazing how you can miss the most obvious thing because you are so busy focussing on the task in hand. 
2.       Know when to take a risk – David Meade relayed the story of how he took the chance and left his University job to start a career doing Mentalist TV work. On his first appearance on the Stephen Nolan radio show, he was expected to be “car crash radio”. His determination and desire to succeed proved otherwise.
3.       Power of positive thinking – being told you are terrible at something will make you worse at the task, being told you are good (even when you are not) will make you perform better as you believe you are good at the task (research carried out by team of ballet dancers who were asked to play basketball. They were then randomly selected and told some were good and some were terrible at playing – even if they were really good. The ones who were told they were great outperformed the ones who had been told they were terrible).


We're currently busy marketing our Inhouse Training for Northern Ireland

Employee Engagement


Our CEO has been researching staff engagement recently and has come up with the following conclusions:

1. Engage remote teams: Use web cams
  • An inexpensive web cam can be tied to your Instant Messenger. It is a great way to humanize people who are just names on a "cc" list.
2. Spot an Engaged Employee, engaged employees are:Authentic
  • Employees who are themselves are more effective in the workplace.
3. Define and refine your culture to engage: Keep your “culture to engage” in the front of employees’ and managers’ minds.
  •  Make “culture,” “engagement,” and similar subjects frequent items for discussion.
4. One of the most important rules of Employee Engagement: Rules are meant to be broken.
  •  Sometimes, you may find that it is necessary to break a rule to easily proved extraordinary service or just to make things work as they should.
5. One of the most effective strategy to impact engagement across an organization: Start at the top
  • It will be an uphill battle for everyone if your most senior teams are not true believers of the power engagement.
We're currently re-working how we market our employment law email service

Sunday, June 10, 2012

Common Purpose - Passion and Resonance


Passion and Resonance was the second topic discussion in the course, "Common Purpose" that I attended to last week. I got some helpful learning points from the discussion:
  • "Without passion, you don't have energy; without energy, you have nothing. Nothing great in the world has been accomplished without passion" ~ Donald Trump

          Communicating a business’ passion:
-          How is it we want staff to communicate?
-          Think about the content, be creative.
-          Engage in conversation with our customers through our website/ Twitter/ Facebook
-          Be strong, honest, true and accurate

  • "Nothing great in the world has been accomplished without passion" ~Georg Wilhelm Friedrich Hegel
  • "Passion and purpose go hand in hand. When you discover your purpose, you will normally find it’s something you’re tremendously passionate about" ~ Steve Pavlina

We're currently busy marketing our Inhouse Training for Northern Ireland

Social Media Marketing

Legal-Island has been studying social media marketing closely this week and have gleaned 5 important key points to remember:
1.  The End of Business as Usual -  We need new 'mindsets', new business approaches and new performance measures. It's not all about being a broadcast medium. It's about listening to and engaging with customers, partners and community 
2. It's Social - Marketing as a conversation is a two-way dialogue. New 'mindsets' are required to be successful in social media
3. Power Shift - Social media empowers the customers and the network
4. Declining Effectiveness - the traditional approaches to sales and marketing are not as effective as before
5. It's a Revolution - A fundamental and revolutionary change in online behaviour, expectations and in the online customer experience


We're busy at the moment marketing our new mediation services for Northern Ireland